WHAT WE OFFER

INNOVATIVE
TRAVEL PLANNING

Destination America is the industry leader in creating custom and relevant itineraries. We firstly want to understand the needs of our guests and then will work hard and timely to deliver to that expectation.

Today, we are being asked to develop itineraries with more personalization, with more choice and with more local experiences. Our product development team researches and creates these itineraries and experiences, typically not available to the public, to enrich and enhance the memories and experiences of our guests.

SUPPLIER CONTRACTING

DA employs a dedicated team of expert contract managers and coordinators whose sole focus is to contract the key components of a well-planned itinerary to include:

Accommodations

Luxury lodges, resorts, city hotels, dude ranches, glamping, remote hotels and budget / value properties across the Americas. We do research, inspect and contract the full spectrum from luxury to budget for our accounts. We are continuously adding cities and properties to our database.

Transportation

We manage relationships with local and regional airlines, transfer providers, motor coach companies, smaller van and chauffeur companies, rail providers, cruise lines and expedition cruise lines, all to ensure your guests travel in the most comfortable and efficient way possible.

MEALS

We develop meal plans according to your preferences, budgets and dietary requirements. Because culinary experiences are such an important part of the cultures and destinations we visit it is always a priority to us, whether arranging fine dining options, favorite diners, street food, ethnic specialties, home dining experiences, highlight dinners, special events and foodie tours.

COSTING & PRICING

DA meticulously costs and prices our trips in accordance with the budgeting brief you provide and the quality levels you expect. We understand financial constraints and will work to be as competitive as possible and to earn your business.

revenue management

We provide either full yield management services or can simply provide guidance as needed. We carefully track sales patterns against tour inventory being help and against departure sequences and proactively yield against that to optimize load factors for you.

Tour operations
management

We have an experienced team responsible for the day to day operations of all of our trips across the Americas. We pro-actively track day to day progress, we trouble shoot as needed and monitor variables such as weather, politics and special events that can otherwise impact the smooth running of any trip.

travel directors
employment management

DA proudly employs and trains up to 125 expert travel directors and guides. These uniquely qualified individuals really do make the difference between a good and a great trip. When customizing your trip or series you can choose to use our travel directors or your own. Multilingual staff are available on request. We also have access to the best guides, doyennes and local experts throughout North and South Amercia.

INCIDENT MANAGEMENT

DA has an active incident management and response team. This isn’t intended to be a selling point but it is very important to at least be aware of. While we all hope never to have to active the team, it’s there.